Policies

 

Perfect World Luggage is a Texas-based company. 

Shipping Methods
  • We ship all online orders using UPS ground shipping (delivery in 4-6 business days from pickup).

  • Alternative shipping methods are available for orders placed by phone

  • International orders can be placed via phone, and shipped by most efficient method


Return Policy
  • Within 7 days of receiving your order:

  • If you are not completely satisfied with your Perfect World Luggage/madewithhorsesense.com purchase, you can return it within 7 days for a full refund or store credit for the full purchase amount.


REQUIREMENTS FOR RETURNS:

  • The original receipt is required for this transaction.

  • The item must be returned to Perfect World Luggage to receive the full refund or store credit. PWL does NOT pay return shipping.

  • The item must be in NEW condition for a full refund. New condition means that it has not been used and can be resold as new. Any use makes it "used condition". The returned item's condition is determined by PWL only.

  • If the item is in used condition, the refund or credit will equal 74% of the full purchase price.

  • All refunds include applicable sales tax.

 
Privacy Policy

Perfect World Luggage’s Privacy Policy:

1. Acknowledgment and acceptance of terms

Perfectworldluggage.com is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing perfectworldluggage.com (understood from here on in to include madewithhorsesense.com), you acknowledge and fully understand perfectworldluggage.com’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Information We Collect and How We Use It

Perfectworldluggage.com collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

Web Server Logs:


When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.

  • The kind of browser or computer you use.

  • Number of links you click within the site.

  • State or country from which you accessed the site.

  • Date and time of your visit.

  • Name of your Internet service provider.

  • Web page you linked to our site from.

  • Pages you viewed on the site.

  • The frequency and size of data transfers.

Use of Cookies:

Perfectworldluggage.com may use cookies to personalize or enhance
your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

Perfectworldluggage.com reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into perfectworldluggage.com a site that relies on third-party cookies).You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Usage Information:
Information you display or click on in Perfectworldluggage.com (including UI elements, settings, and other information).

If you are logged in, we may associate that information with your account.

  • We may use clear GIFs (a.k.a. "Web Beacons") in HTML-based emails sent to our users to track which emails are opened by recipients.

  • Content Uploaded to Site: Any personal information, blogs, music or content that you voluntarily disclose online (on discussion boards and chat areas, within your playback or profile pages, etc.) becomes publicly available and can be collected and used by others.


Visitors to our website may register to fully enjoy our services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, and other relevant information. If you are purchasing a product or service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. We do not keep your credit card records on our database for security reasons. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.

  • To protect ourselves from liability,

  • To respond to legal process or comply with law, or

  • In connection with a merger, acquisition, or liquidation of the company.
     

3. Accessing Web Account Information:

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information always by your profile page.

4. Changes to this Statement:

Perfectworldluggage.com has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

5. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us via using the Contact us Form available on our site. Perfectworldluggage.com will use commercially reasonable efforts to promptly respond and resolve any problem or question.

EquiPro@usa.net  |  877-487-4677

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